This privacy policy explains how Rentaka Trading & Services Sdn Bhd (1540722-T) collects, uses, and protects your personal information when you use our CIDB contractor license services.
Information We Collect
In providing CIDB contractor license services, we may collect the following information:
- Personal information: Name, IC number, address, phone number, and email address of company directors and shareholders
- Company information: Company name, SSM registration number, registered address, paid-up capital, and financial information
- CIDB information: CIDB registration number, license grade, work category, and related information
- Supporting documents: Copies of IC, SSM, financial statements, rental agreements, and other required documents
- CIMS account information: User ID and password for CIDB portal access
How We Use Information
Collected information is used to:
- Process registration, renewal, and update applications for CIDB contractor licenses
- Communicate with you regarding application status
- Provide advice and guidance related to CIDB
- Submit documents to CIDB on your behalf
- Comply with legal and regulatory requirements
Data Protection
We take appropriate security measures to protect your information:
- Information is stored in secure systems with access controls
- Only authorised staff can access customer information
- Physical documents are stored in a secure and locked location
- CIMS account information is used solely for processing purposes and is not shared
Information Sharing
We will NOT share your personal information with third parties except:
- For the purpose of processing applications at CIDB (as part of the service you requested)
- When required by law or court order
- With your written consent
Retention Period
We retain your information for the period necessary to provide services and meet legal requirements. After that period, information will be securely disposed of.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for the use of your information
Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your web browser.
Policy Changes
We reserve the right to change this privacy policy at any time. Any changes will be published on this page with the latest update date.
Contact Us
For any enquiries regarding this privacy policy or your rights, please contact:
- Company: Rentaka Trading & Services Sdn Bhd (1540722-T)
- Phone: +60 17-349 0959 / +60 11-6158 5703
- Address: No. 11-A, Jalan Tengku Ampuan Zabedah J 9/J, Seksyen 9, 40100 Shah Alam, Selangor
Last updated: March 2026